City IAS/PCS Academy

Refund Policy

We believe in transparency and want you to understand our policies clearly.

Last updated: August 1, 2025

Important Information

Our Commitment: We are dedicated to providing exceptional educational value. Once course access is provided and materials are delivered, we maintain a no-refund policy to ensure quality and consistency for all students.

Our Commitment to Quality

  • We are committed to providing the highest quality education and support
  • Our courses are designed to deliver maximum value and learning outcomes
  • We invest in qualified faculty and comprehensive study materials
  • Your success is our priority throughout your learning journey
  • We provide ongoing support and guidance to ensure your progress

Transparent Payment Terms

  • All payments are processed securely through Razorpay
  • Payment must be completed in full before course access is granted
  • Flexible installment plans are available for your convenience
  • All fees are clearly communicated upfront with no hidden costs
  • We maintain complete transparency in all financial transactions

Course Access & Duration

  • Course access is provided immediately upon payment confirmation
  • Access duration is carefully planned to optimize your learning
  • Study materials are comprehensive and regularly updated
  • Technical support is available throughout your course duration
  • We ensure smooth learning experience with reliable infrastructure

What You Can Expect

  • Comprehensive course materials and study resources
  • Qualified faculty with extensive experience
  • Regular assessments and progress tracking
  • Academic support and doubt resolution
  • Certificate upon successful completion

Important Information

  • Please read all course details and requirements before enrolling
  • Ensure you have the necessary time and commitment for success
  • Check technical requirements for online components
  • Verify course schedule compatibility with your availability
  • Contact us with any questions before making payment

Policy Details

  • Our refund policy is designed to maintain course quality and consistency
  • Once course access is provided, the transaction is considered complete
  • This policy ensures fair treatment for all enrolled students
  • We encourage careful consideration before enrollment
  • Our focus is on delivering exceptional educational value

Contact Information

We're here to help! If you have any questions about our policies or courses, please don't hesitate to contact us:

Email: cityiasacademy.aligarh@gmail.com

Phone: +91 86307 03335

Address: Kela Nagar, Aligarh

By making payment, you acknowledge that you have read and understood our policies. We appreciate your trust in us and are committed to your success.