City IAS/PCS Academy

Privacy Policy

Your privacy is our priority. Learn how we protect and handle your information.

Last updated: August 1, 2025

Information We Collect

  • Personal information (name, email, phone number) when you apply for courses
  • Payment information processed securely through Razorpay
  • Usage data to improve our services and user experience
  • Communication records for customer support purposes

How We Use Your Information

  • Process your course applications and payments
  • Provide educational services and support
  • Send important updates about your course progress
  • Improve our website and services based on usage patterns
  • Comply with legal obligations and regulations

Information Sharing

  • We do not sell, trade, or rent your personal information
  • Information is shared only with authorized personnel
  • Payment data is handled securely by Razorpay
  • We may share information if required by law
  • Aggregate data may be used for research purposes (anonymized)

Data Security

  • All data is encrypted using industry-standard protocols
  • Secure servers with regular security audits
  • Limited access to personal information
  • Regular backup and disaster recovery procedures
  • Compliance with data protection regulations

Your Rights

  • Access your personal information upon request
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of marketing communications
  • File complaints with relevant authorities

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: cityiasacademy.aligarh@gmail.com

Phone: +91 86307 03335

Address: Kela Nagar, Aligarh

This privacy policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future.